top of page
  • NoiselessMarketing

Mastering the Art of Follow-up: A Comprehensive Guide on How to Write the Perfect Follow-up Email

How to write a follow up email

Email marketing is a powerful tool for building relationships with customers and driving sales. One important aspect of email marketing is the follow-up email. Follow-up emails are used to remind recipients about a product or service, provide additional information, or ask for a specific action to be taken. If done correctly, follow-up emails can be an effective way to boost engagement and conversion rates. In this article, we'll discuss the best practices for writing a follow-up email, with the goal of educating business owners who are new to email marketing.

The Subject Line

The subject line is the first thing recipients will see when they receive your follow-up email, so it's important to make sure it is compelling and catches their attention. The subject line should be short and to the point, and should clearly convey the purpose of the email. Avoid using generic or vague subject lines such as "Follow-up" or "Just Checking In," as these are likely to be ignored. Instead, use specific and descriptive language that will entice recipients to open the email.

Here are 3 examples of good email subject lines for follow-up emails:

  1. "Don't miss out on our limited-time sale!"

  2. "Your custom quote for [product/service]"

  3. "Next steps for [product/service] implementation"

The first example uses a sense of urgency to encourage immediate action. The second example is personalized and addresses a specific inquiry the recipient had. The third example provides a clear next step for the recipient to take and lets them know that you are actively working on their request.

The Body

The body of the follow-up email should be clear and concise and should provide value to the recipient. Start by thanking the recipient for their time and interest in your product or service. Then, provide any additional information or updates that may be relevant to them. For example, if they have shown interest in a specific product, include information on its availability or any promotions or discounts that may be available.

It's important to maintain a personal and friendly tone throughout the email and to be mindful of the recipient's time. Avoid using overly formal language or using a hard-sell approach. Instead, focus on building a relationship with the recipient by providing helpful information and addressing any questions or concerns they may have.


One key aspect of the best follow-up email is to include a specific call to action. This could be a request for a meeting, a purchase, or a sign-up for more information. By including a clear call-to-action in the email, you are providing the recipient with a clear next step. This can help increase the chances that they will take the desired action. Additionally, including a deadline or a sense of urgency can help to encourage immediate action.

Timing and More

It's also important to consider the timing of your follow-up emails. Generally, it's best to wait a few days after the initial contact before sending a follow-up email. This gives the recipient time to consider your offer and avoid bombarding them with too many emails. Additionally, sending follow-up emails at strategic times, such as during a sale or promotion, can help increase their effectiveness.

When sending a follow-up email, it's important to consider the recipient's perspective. Are you providing them with valuable information? How is an email making their life easier? Answering these questions can help you craft a message that will be well-received and more likely to lead to the desired outcome.

Lastly, make sure to personalize your follow-up email by using the recipient's name, and including any relevant personal details you have about them. Personalization can make your email feel more like a one-on-one conversation and help to build a relationship with the recipient.

The best follow-up email is one that is clear, concise, and provides value to the recipient. By focusing on building a relationship, providing valuable information, and including a specific call-to-action, you can increase the chances of engagement and conversion. Timing, personalization, and keeping the recipient's perspective in mind all contribute to a more effective follow-up email. By following these best practices, business owners can use follow-up emails as a powerful tool to grow their customer base and increase their audience retention!

bottom of page